A shared operating picture Four seats, one trail

One floor. Four points of view.

From the tower to the front door, every role works from the same event trail. Each sees the information and controls its job requires.

Start with the tower Run the floor yourself

Tower

General manager

Read the store without leaving the tower.

Availability, active customer work, open manager requests, drives past their limit, and the day's numbers, live. The GM stops walking the floor for an update and starts walking it for a reason.

Every role's view, plus back gross and the full audit log
Alerts when a T.O. or a drive runs past its limit
End-of-day record: ups, response times, overrides, drives

Desk

Sales / desk manager

Every request has a name, a place, and a clock.

Accept, redirect, or close a T.O. from the desk. See which drives are out and which are late. Override the up list when you need to, with your name on the change and no argument later.

T.O. queue with elapsed time, location, and stage
Front gross visible. Back gross hidden.
UpFlow overrides logged, never silent

Floor

Salesperson

Your place in the rotation, on your phone.

See your position, get the push when you are up, and ask for a manager without sending a text nobody owns. Your request shows its state until someone takes it, so you can stay with the customer.

Your position and status. Nobody else's gross, ever.
One-tap T.O. request with live response state
Start a test-drive timer in two taps

Door

Front desk

Three taps at the door. The floor takes it from there.

Log the customer and the source. UpFlow routes to the next up and notifies them. The first moment of the visit becomes the first entry on the record, and nobody has to shout "who's up?"

Walk-in, appointment, phone-up, internet, referral, service
Automatic routing to the next available salesperson
Arrival logging only. Nothing else to learn.

The rules of the floor

Permissions that respect the store.

These are not settings. They are the reason a salesperson will trust the app and a manager will trust the board.

GrossSalespeople never see anyone else's

Back grossGM only

OverridesAlways logged with a name

Tablet boardRotation and status. Never money.

Built around your workflow

Start with how your floor works.

First-pilot conversations begin with how your floor actually works, where the signal breaks, and which behaviors are worth putting a name and a clock on.

Bring us your floor problem Or run the demo first